Simple Online Marketing Strategies and Opportunities

January 11, 2010 by Melissa Donovan · Leave a Comment 

Are you missing simple opportunities to promote your business online?

When you’re working for yourself or running your own business, the lines between your personal and professional life start to blur. You are no longer “on the clock” or “off the clock” because you own the clock. And you want it to tick.

When you work for someone else, there isn’t much motivation to put a link to the company website in your personal email signature. Lots of people who use Facebook and Twitter don’t even list their place of employment. And all kinds of forums are buzzing with workers who want to banter about anything and everything… except work.

Employed workers don’t promote their employers for a number of reasons. First of all, they may not be allowed to, legally. For the average worker, marketing and bringing in business is not part of their job description. Many workers won’t see any benefits from such efforts, anyway. Most would rather not think about work when they’re off the clock.

When these folks leave the cubicle behind for good and set up their own shops, old habits are hard to break. But think about it: now that you’re running your own business, you should seize every opportunity to let people know about the products and services you offer.

Online Marketing Strategies

There are two types of online marketing strategies. The first type is a concrete plan. You’re going to set up a website, publish a newsletter, and launch an email marketing campaign. That’s a clear, comprehensive plan. The other type of online marketing involves an open-minded awareness in which you are able to identify and take advantage of opportunities when they arise. When you’re filling out a form and it asks for your website, do you leave it blank because the form has nothing to do with your business directly? Well, that could be a missed opportunity.

Let’s say you have a Facebook account, which you use primarily to connect with friends and family. You post photos of your kids and pets, play games, and take polls and quizzes. This has nothing to do with business, right?

Wrong. Let’s say your second cousin twice removed lands on your Facebook page and notices that you work as a translator. Maybe she already knew this was your profession and forgot, or maybe she had no idea. The point is, she notices and as it happens, her company is trying to land a foreign-language client. Instead of hitting the yellow pages, she hits you up and you land a pretty decent gig.

You don’t have to wallpaper your life with your business information, but when there’s a space for business, you should use it, even if that space is one that you would normally associate with your personal life.

Signatures

Naturally, you have a website and an email account that uses your website domain. It’s just more professional when the emails you send to clients come from @yourbusiness.com rather than hotmail, gmail, or yahoo. Certainly, you’ve put a professional signature on your business email. Even workers in big companies are required to use such signatures. But what about your personal email account? Just about every email application includes a feature that lets you set up a signature. In that signature, you can put your name, a logo, and a link. So do it. Add a little reminder to let people know you’re in business and you’re available.

Social Media

I’m always surprised when I see business owners who don’t list their businesses in their social media profiles. If you’re using Facebook (or any social media) for friends and family only, why should you mention your business? Your friends and family already know what you do, and they know how to reach you. But that doesn’t mean they’re actively or constantly thinking about your services. When I first started my business, a couple of my acquaintances hired professionals who offered services similar to mine — because they didn’t yet know that I had gone into business for myself. If I’d been quicker getting my profiles up to date with my business information, maybe they would have. Including your business in your personal profiles will keep your business fresh in people’s minds, plus it’s a quick and easy way for folks to grab your link and send it to professionals in their greater network.

Forums

Lots of people use forums, or discussion boards, to engage with other people online. Most forums focus on particular interests — gaming, the arts, science, politics, spirituality. There are forums for every subject under the sun. People gather in these online communities to exchange ideas and information and to share their interests. As a forum member, you set up an account with a profile, which is much like a social media profile. And like an email account, you can usually set up a signature on your forum profile too. This will place your signature on all messages that you send and post in the forum. If you’re in a knitting forum and your profession is restoring antique cars, you may not want to be overt, but it doesn’t hurt to put the name of your website (with a link) just below your name.

All Business All the Time

The idea behind online marketing strategies is to make it as easy as possible for anyone to find you online. Marketing strives to pull people to your business so you don’t have to do as much pushing (selling). And that means using the simple opportunities that arise as well as implementing a comprehensive marketing plan. All three of these simple online marketing strategies (email signatures, social media profiles, and forums) have one thing in common: they each harness existing opportunities to promote your business.

Online Marketing Strategies

Scribizzy works with small business that want to establish an effective online presence. We can help with your online marketing strategies and other marketing collateral, including your website. To learn more, visit our web content services page.

How to Assess Your Website Performance from the Front End

January 7, 2010 by Melissa Donovan · Leave a Comment 

We’ve already taken a brief look at back-end website performance assessments. Today, we’ll examine the front end of a website and discuss how to test and assess its performance.

Websites are comprised of code, text, images, and other media. Visitors view the website through a browser, and the code tells the browser how to display the site’s content.

The code says “Put the logo up at the top. Below that, place a navigation menu. Over on the side, let’s display some links. And right in the middle, let’s put a big block of text.” The back end of your website is all that raw stuff from which your site is made — the stuff that your website developer manages for you.

The front end, however, is the side of your site that is publicly accessible. When you open a browser (such as Firefox, Safari, Google Chrome, or Internet Explorer) and visit a website, what you’re seeing is the front end.

For metrics, we track website performance from the back end. How many visitors come to the site? Where do they come from? How long do they stay? This information helps us understand how the site is being used and whether it’s successfully selling our products and services.

Website Performance from a User’s Perspective

Front-end website performance assessment looks at a website from a user’s perspective. Also known as quality-assurance (QA) testing, these types of assessments provide feedback that will help you keep your site friendly and functional so visitors will be more likely to stick around and soak up your content, products, and services.

Here are a few questions that are answered by looking at website performance from a user’s perspective:

  • How does the site look across different platforms and browsers?
  • Are any links or images broken?
  • Is the site user-friendly and easy to navigate?
  • Does the site clearly communicate its purpose?
  • Is the content presentable and relevant?

QA Testing

Cross-platform and cross-browser testing involves viewing the site from different operating systems and browsers. The two most common types of platforms are Mac and PC. There are several popular browsers in use today and your site should be thoroughly checked through each browser and platform combination.

Broken Links and Images

For your website to be fully functional, you have to identify broken links and images, and then fix them. Broken links can be hard to catch, especially if your site has a lot of written content and external links. You have no control over external links — if someone moves a page or changes the content on another website, your link to that URL becomes faulty. You have more control over the images that are displayed on your site. Users have a better experience with your website when all links and images are fully functional.

Functionality

User friendliness and a navigable structure are essential. If you site is difficult to use, visitors will quickly click away in search of friendlier pastures. Make sure it’s easy for users to get around the site with a clearly labeled navigation menu. Also, ensure that the site displays properly and that everything works as it should — for example, make sure that all videos play and contact forms work and issue confirmations.

Clarity

It’s tempting to use clever language on a website, but this can confuse visitors. Nothing scares off a potential customer faster than cryptic sales messages that they can’t decipher or vague offerings that they don’t understand. Be especially conscious of using internal or industry-specific jargon. If you’re a web designer, you probably want to talk freely about FTP, HTML, stylesheets, and flash animation, but if your visitors already know all that stuff, do you really think they need your services?

Content

Your site’s content should be easy to access and relevant to the site’s overall purpose. Every word, image, video, and link should be working toward a common goal. That goal might be to get more subscribers to your blog or newsletter. Perhaps you’re trying to sell products using e-commerce. Maybe you want visitors to pick up the phone and give you a call. Whatever your goals are, the content should be directly related to achieving them.

When to Assess Your Site

Your first quality-assurance review should take place after the design is done but before the site launches. You should also do a careful website performance assessment after any major redesign. Whenever you update, add, or change the content, a quick check is in order to make sure it looks good and works properly.

You should also think about doing an annual assessment of both front-end and back-end website performance. It’s too easy to notice a broken link and think, “I’ll take care of that later,” only to completely forget. After all, you’re a busy entrepreneur. If you schedule regular reviews, you’ll be more likely to catch problems and get them fixed.

Scribizzy offers a full suite of website performance reports and assessments. Ready to clean up your site? Get a quote online.

Happy New Year from Scribizzy!

January 4, 2010 by Melissa Donovan · Leave a Comment 

We have said goodbye to 2009 and stepped into a fresh year and decade, one in which I hope you will all enjoy great success and bountiful prosperity.

The beginning of a new year is a time of reflection and planning, especially for entrepreneurs and small businesses. We all have to close out the last fiscal year (balance those books and file those taxes!) and open the new year with our plans for the future. Hopefully, those include growing our businesses and strengthening our online presence.

This year, Scribizzy will launch a number of new services, including website design, to make it easier and more convenient for our clients to get set up on the web without having to hire multiple service providers. Small business owners have enough to do without having to run around finding one person to write copy, another to create a website design, and then coordinate and manage online marketing projects.

So, my top goal for this year is to provide flexible and affordable website design solutions for small businesses and independent professionals and offer these services in conjunction with Scribizzy’s existing website copywriting, management, and marketing services. Our website design services will range from cost-efficient turnkey solutions to fully customized websites. These service offerings are in development and will launch officially in the coming months, along with WordPress theme customization (for bloggers). In the meantime, if you need a website design, we can always put together a quote and a project plan just for you, so go ahead and use this handy form to tell us about your project.

Once again, I wish all of you the very best in your business and personal endeavors. Let 2010 be a year of peace, prosperity and goodwill.

Sincerely,
Melissa Donovan